Enable Delivery Routing for O365

Update Microsoft 365 Anti-spam Policies

1. Navigate to the https://security.microsoft.com/antispam.

2. Check IPW-Group

3. Click Turn on

Open

The IPW-Group rule is scoped specifically to the IPW-Group for a controlled rollout instead of applying the ruleset to all users at once.

Quarantine Notifications

By default, INKY sends User Quarantined emails to the “DefaultFullAccessPolicy” quarantine policy, which means that end-users can release messages delivered to quarantine. If the delivery settings are set to Admin Quarantine, then the users cannot release the message from quarantine.

M365 does not enable Quarantine notifications for their “DefaultFullAccessPolicy” or “AdminOnlyAccessPolicy” by default. To enable delivery notifications pleaase follow the below steps.

Create a Quarantine Policy

1. Navigate to https://security.microsoft.com/quarantinePolicies

2. Select “Add custom policy”

3. Give the policy a name such as “UserQuarantineWithNotifications”

4. Click “set specific access (advanced)”

   1. Select release action preference: Allow recipients to release a message from quarantine”

   2. Select additional actions recipients can take on quarantined messages

      1. Delete (optional)

      2. Preview (optional)

      3. Block Sender (optional)

5. Quarantine Notification: Enable

6. Review your policy and submit

Open

Modify how often delivery notifications are sent

1. Back on the main https://security.microsoft.com/quarantinePolicies page select the “Global settings” cog in the middle of the screen.

2. At the bottom of the sidebar select the amount of time (days) you want users to receive delivery notifications.

Apply new Quarantine Policy to IPW-Group Spam Policy

1. Navigate back to https://security.microsoft.com/antispam and select the “IPW-Group” anti-spam policy.

2. Scroll down to the Actions section and select edit actions

3. Under High confidence spam select the name of your newly created Quarantine Policy

   1. Optional: if you want users to have more access to their quarantine for other types of messages you can enable the new quarantine policy for other levels like “Phishing, High Confidence Phishing, and Bulk” categories.

4. Save

Enable Delivery Settings

1. Navigate to the Settings tab in your INKY Dashboard and then select Delivery

2. Select “Use INKY results to determine delivery destination”

3. Select “Apply Recommended Settings” or configure the delivery destinations as you wish

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