INKY Knowledge Base

This is the hub for INKY’s documentation on how to navigate the dashboard and other useful information. 

For non-emergency-related issues, INKY can be reached at support@inky.com. Customers will receive an initial response within one business day.

INKY provides 24x7 support for emergency-related outages and events via email at outage@inky.com. Emergency Issues are defined as those resulting in a service outage due to INKY hosted services not delivering email.

INKY provides an Operational Status Dashboard located at https://status.inkyphishfence.com/ for real-time and historical data on system performance. Customers can register for push notifications via email or text from this dashboard.