Latest Updates

2025-03-25

ENHANCEMENT - Email Signatures Sent Items Update works with New Outlook for Windows

Microsoft has been gradually rolling out the new Outlook for Windows, which is based on the Outlook Web App (OWA) and aligns with their vision of a unified mail client experience across their ecosystem. As feature parity with the legacy Outlook for Windows has improved, adoption of the new client has increased.

However, the new Outlook for Windows handles local emails differently from its predecessor, prioritizing a cached version of a message over the server version. As a result, when INKY performs a Sent Items Update to append a signature to a sent email, the update is not reflected in the new Outlook client. Instead, it continues to display the locally cached version, which does not include the signature.

Fortunately, we’ve found a way to bypass this caching behavior to ensure our Sent Items Update feature functions properly. However, this requires a change at the mailbox level that users may notice. To force the local client to sync with the server version updated by INKY, we create a subfolder within the "Sent Items" folder. Moving the message into this subfolder and then back triggers the client to refresh its copy based on the server version. Since INKY appends the signature at the server level, this process ensures the updated email—including the signature—is correctly displayed.

There's no action required to enable this functionality. As long as the "Sent Items Update" checkbox is selected, as shown in the screenshot below, the enhancement will automatically apply to emails sent while the feature is enabled.

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ENHANCEMENT - Team Recipient Domain Filter

We've recently added a Team Recipient Domain filter, located in the Widget Filter Editor → General → Team Recipient Domains.

This feature allows you to filter emails based on the domains listed in a team's routing list (found here: Routing - INKY). By using this filter, teams can focus on specific domains within an organization rather than filtering by individual users.

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ENHANCEMENT - Possible Misconfigured Service and Spoofed Internal Sender Allow Options

You can now add the threat categories Possibly Misconfigured Service and Spoofed Internal Sender to the allow list through manual entries in the Allow List - INKY. Previously, these categories could only be managed via the Allow List dropdown options in a specific Message List view.

For both categories, the criteria support an email address, IP address, or an "email:IP" pair. Examples:

  • Email address: matt@polvocapital.com

  • IP address: 192.23.120.54

  • Email:IP pair: matt@polvocapital.com:192.23.120.54

Using an email:IP pair is the most secure option, as it ensures the email is only allowed from a specific IP address. However, this may not always be practical if the sender’s IP address is unknown.

Additionally, be sure to uncheck the “Apply only to messages that pass DMARC authentication (safer option)” setting. Since these messages likely fail DMARC authentication, they wouldn’t have been flagged under these threat categories otherwise.

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