Latest Updates
- Matthew Sywulak
- Andrew Goldberg
2024-12-11
new feature - Team or Organization filter search
The Team search option within the Filters on the Dashboard has been updated to include an Organization search. This new search option allows you to search for a specific team or organization within the Dashboard. You can search using four different methods:
Team Name: Search for a specific team by name.
Organization Name: Search for a specific organization by name.
Team ID: Search for a specific team by ID. This is the unique identifier for the team which is the same as organization ID.
Domain Name: Search for a specific team by domain name.
Organizations are displayed in the search results with a building icon next to the name. This allows you to easily identify and filter by organization.
new feature - Reinstall Option on Tenant Operations
On the Tenant Operations page Tenant Operations there is a new Reinstall option available. This option allows you to reinstall INKY for a specific tenant. To use this option, click the Reinstall button and confirm the action.
This action will reinstall INKY for the selected tenant. All dashboard configuration will NOT BE modified. However, there may be a small window of time where messages are not processed by INKY. Only perform this action if you are sure you want to reinstall INKY for the tenant. If you have any questions reach out to INKY Support support@inky.com.
new feature - Workflow Expiration Reminder Notifications
INKY’s Outbound Workflow includes notifications for messages held for review. Approval expirations can be set to 1, 2, 3, 5, 7, 14, 30, or 60 days, depending on the rule. However, longer approval periods carry the risk that the original approver might not act in time. To address this, we’ve introduced Expiration Reminders.
You can configure Expiration Reminders through the cog settings icon under the “Edit Rule” options. Simply select “Add Reminder” to set up the desired notifications. You can schedule up to two reminders with different intervals. For example, in the screenshot below, the 2 days and 4 hours option ensure the approver is notified 2 days and 4 hours before the original message’s expiration.
ENHANCEMENT - Audit Log Updates
The Audit Logs has been updated to provide all accessible logs for the selected team or organization. INKY currently retains logs for the lifetime of the customer account (since June 2021). You can filter by the pre-selected timeframes or use the custom date range to view logs.
Find the audit logs at the bottom of this page: Admin Management - INKY
ENHANCEMENT - Allow and Block List Comment Fields
The Allow and Block Lists have been updated to include a Comment field. This field allows you to add a comment to each entry in the list. Comments can be used to provide additional context or information about the entry. Comments cannot be changed once added, but you can delete and re-add the entry with a new comment if needed.