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2025-01-17

2025-01-17

Owned by Matthew Sywulak
Jan 17, 2025
2 min read

2024-01-17

new feature - Burst Detection Generally Available

Burst Detection is now generally available for all INKY customers. This powerful feature proactively identifies and flags sudden surges in email volume—often seen in spam bombs and subscription attacks—helping you stay one step ahead of malicious activity. If you need assistance or want to learn more, please review the full documentation here: Burst Detection

ENHANCEMENT - Burst Detection Status Control

INKY is pleased to announce the release of new Burst Detection UI Enhancements, providing administrators with greater visibility and control over recipients in burst mode. This update allows admins to quickly see who is currently in burst mode, manually force or extend burst mode for specific recipients, and manage “prevented” recipients.

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Key Improvements

  • Active Recipients View
    Displays recipients currently in burst mode, the time until it expires, and actions to extend, reset, or prevent burst mode for those recipients.

  • Prevented Recipients View
    Shows recipients who are temporarily exempt from burst detection until a specified time, ensuring no mail to them will be classified under the Suspicious Mail Burst category.

  • Force Recipient Into Burst Mode
    Admins can manually force a user into burst mode and specify its duration, proactively applying the Suspicious Mail Burst classification to incoming mail.

  • Reset Tracking Data
    Clears historical data related to burst detection for the team, allowing you to start from scratch while maintaining your existing burst detection settings.

Benefits

  • Improved Visibility: Quickly identify and manage recipients most affected by burst detection.

  • Proactive Controls: Admins can manually initiate or prevent burst mode as needed.

  • Simplified Workflow: The new UI centralizes key actions in a single pane, making it easier to respond to changing threat conditions.

If you’d like to learn more about configuring and using Burst Detection, visit our Knowledge Base or contact INKY Support.