Organization Management
In INKY, an 'Organization' is defined as a collection of teams or sub-organizations grouped under a parent team. Organizations are commonly used by Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), or larger companies that need to manage many teams under one common hierarchy.
Organizations offer more than just grouping capabilities; they also enable settings inheritance across multiple teams or sub-organizations.
If your team is configured as an organization, you’ll be able to tell by the building icon next to the team’s name within the INKY Dashboard. Also, whenever on a settings page that is modifiable at the organization level you’ll see a Note at the bottom of the page saying “Note: You are currently configuring settings for the entire Team Name organization, which may affect up to number descendant teams.”
Organization Profiles
Each organization comes with a base settings template that is inherited from the immediate parent organization. This parent organization could either be another managed by that customer or directly from the INKY Global policy.
When you have an organization selected, noted by the building icon in the team selector, you’ll now see the settings have inheritance icons.
There are three icons to note the settings inheritance:
Globe: inheriting the default policy from INKY.
Skyscraper: overriding the global policy and applying to all teams.
Person: overriding the global policy and organization policy to set a local team policy.
When making a change from the Organization level you’ll see a new popup warning you that saving the settings will apply to all of the teams within your hierarchy.
Once you have an organization profile set, you’ll see the skyscraper symbol on your end customer team, meaning you’re inheriting from the organization. Now you have the option to override an inherited setting at the team level if necessary.
Inheritance in settings flows from the top down, but the lower the setting is configured, the higher its priority. For example, a change made at the team level will override settings at the organization and global levels.