Customizations

Summary

Oftentimes, end-users can become overwhelmed when their organization utilizes multiple SaaS (Software As A Service) applications. To alleviate this, administrators can enable branding on these applications to instill a sense of comfort and familiarity. INKY provides a highly granular experience that allows administrators to customize email banners, landing pages, and sensitive content warnings with custom text and logos.

Setting

To begin, navigate to Settings > Customizations in your INKY dashboard.

Banner Links

In the banner links section of the customization page, you are able to customize links that appear in the INKY banner. Specifically, administrators can customize the Branding Link Text, Branding URL, and FAQ Link Text & FAQ URL. By default, these links navigate to inky.com, though you may want to customize the links to navigate to your organization's website.

Sensitive Content Policy Messages & Links

When INKY detects sensitive content in messages, administrators may configure a custom policy message (and optionally link to a website for more information) based on the category of sensitive content detected. Some basic HTML formatting is allowed (i.e., <u>, <i>)

There are currently three supported sensitive content warnings:

Password
Financial
COVID-19/Coronavirus

To not show any special message, leave the fields blank. To disable the detection of a category altogether, uncheck the corresponding checkbox.

Landing Page Branding

INKY’s landing page is displayed when a user selects the “Report This Email” link within a bannered email or a rewritten URL that requires user confirmation (See the Link Rewriting guide for more information). The Header Text, Header URL, and Logo can be customized by an administrator.

1 - Custom Logo & Header URL (Clicking the image will direct the user to the Header URL if that field is populated)

2 - Header Text

Preview Customizations from Inky

Any modifications to the default settings can be viewed by scrolling to the bottom of the page and selecting the policy message you wish to preview from the drop-down. Only saved changes will be reflected.