| Table of Contents |
|---|
20232024-0912-2131
| Status | |
|---|---|
|
...
|
...
|
...
INKY Email Signatures is an optional product offering that allows teams to easily configure company-wide signatures and footers on outbound mail. The signatures can also be personalized for each user, based on user-provided data or tenant directory information via API.
...
Burst Detection
Burst Detection will gradually roll out. If you are under a Burst Attack—often referred to as a Spam Bomb, Subscription Attack, Email Bomb, Email Flood Attack, or Email Storm—please reach out to support@inky.com
...
| Note |
|---|
Possible Changes throughout Soft Launch periodWe're hard at work perfecting our new Email Signatures product, and that means we'll be making updates until it's fully launched. While we'll do our very best to make sure all updates are compatible with previous releases, sometimes we have to make changes that may need a little extra attention from your end. Rest assured, we'll only do this when absolutely necessary and we truly appreciate your understanding as we fine-tune this exciting new offering. |
| Status | ||||
|---|---|---|---|---|
|
Note: This setting currently only applies to Microsoft Office 365 customers, as the location is determined by Microsoft based on the connecting IP address.
Based on feedback from partners and customers alike we’ve added the ability to block messages based on the IP address gleaned from Microsoft. Found at the bottom of the https://app.inkyphishfence.com/settings/analysis page you’ll find the new section named Additional Analysis. There you’ll use a multi-select input to set which country you want blocked.
...
When you block a country, any message that’s identified coming from there will be given the new threat category “Blocked Sender Location” and tagged as High Confidence Phish. This allows it to follow the normal routing destinations defined on the delivery page, which would likely send them to Admin Quarantine.
Additionally, within the message details view of most messages after October 2022, you’ll have access to the sender location. This helps identify which country you may consider blocking if they’re found being used in phishing attacks.
Documentation: Additional Analysis
...
to have this feature enabled specifically for your team or organization.
INKY introduces Burst Detection, a powerful new feature to help administrators detect and respond to sudden surges in email volume targeting specific recipients over a short period. These bursts can be part of a strategy to overwhelm or distract users, often paired with unsolicited tech support calls or other suspicious offers to help “resolve” the issue.
Configuration can be found on: https://app.inkyphishfence.com/settings/analysis
Learn more here: Burst Detection
| Info |
|---|
You can configure Burst Detection at either the team level or the organization level to apply consistent detection parameters across all teams. Any team-level setting will override the organization-level values. |
With the new Burst Detection feature, administrators can configure:
Burst Interval (seconds)
Define a time window — for example, 300 seconds — within which to measure a surge in email volume.Message Threshold
Set the minimum number of messages (e.g., 20) needed to trigger detection of a burst in that time interval.Burst Mode Cache Duration (seconds)
Keep a recipient in “burst mode” for a set duration after the initial burst detection to ensure continued protection, even if the volume temporarily dips.Ignore Senders/Recipients for Burst Detection
Specify email addresses or domains that should never trigger or be flagged as part of a burst (useful for high-volume internal senders or privileged services).Result Bucket
Choose the category (e.g., “Caution (Spam)”) that INKY assigns when a message is detected as part of a burst.Delivery Target
Override the delivery action (e.g., route to “Junk Folder”) for burst-detected messages.Exclude Internal or Trusted 3rd Party Messages
Automatically skip internal or trusted third-party messages from burst calculations.Exclude Known External Messages
Similarly, skip known external, trusted contacts from contributing to burst detection.
...
How It Works
When a sudden surge in email volume meets or exceeds the specified “Message Threshold” within the configured “Burst Interval,” the target recipient is immediately considered in “burst mode.” Messages are flagged under the “Suspicious Mail Burst” threat category, and INKY will apply the configured result bucket and delivery target for the duration of the “Burst Mode Cache.”
Use Burst Detection to protect against potential social engineering attacks that rely on message spamming, or to stay alert when a specific user suddenly becomes a high-volume email target.
For more information on setting up or fine-tuning Burst Detection, refer to your INKY documentation or contact your INKY support representative.
| Status | ||
|---|---|---|
|
Found within the Dashboard Widget Filter Editor under Analysis → Brand Impersonation is a new capability to filter messages based on the detected brands domain. Selecting a specific brand’s domain or multiple brand domains will retrieve a list of messages that INKY has identified as Brand Impersonation based on the brand selected.
...
| Status | ||
|---|---|---|
|
With this update, hovering over the From and Reply-To email addresses in a message header will display a popup rendering the address in a mono-font and lowercase. This design improvement helps users quickly identify confusable characters and spot potential phishing attack vectors with greater ease.
...
| Status | ||
|---|---|---|
|
We've added concise, helpful descriptions to some of the less obvious filters in the Filter Editor. For example, the Brand Impersonation Filter now includes guidance on detecting impersonations based on a brand's primary domain. These updates make it easier to understand and configure filters for your security needs.
...