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2024-0612-1331
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Through a new partnership with Wizer Security Awareness Training and Phishing Simulation tool, INKY is proud to offer their vast catalogue of comprehensive and dynamic Security Awareness Training modules, along with comprehensive Phishing Simulation tools. This integration combines INKY's industry-leading phishing protection solution with Wizer's innovative training platform, empowering organizations to strengthen their defenses against evolving cyber threats. With a wide range of interactive training modules and realistic phishing simulations, businesses can now proactively educate their employees, foster a culture of security awareness, and significantly reduce the risk of falling victim to sophisticated phishing attacks.
Learn more about the configuration and how to access a 14-day free trial here: INKY Security Awareness Training and Phishing Simulation
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INKY has recently achieved certification with ConnectWise, making it eligible for inclusion in their marketplace. Although the certification is brand new, we are actively seeking beta participants to test the integration before its general release. For more information about the configuration process between INKY and ConnectWise, please visit this link: ConnectWise . If you are interested in participating in the initial integration test phase, please reach out to us at support@inky.com.
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All Partner Enabled teams can now access the Partner Licenses and Generate Licenses options directly within the Partner Center https://app.inkyphishfence.com/partner-center - these changes are part of the first steps to depreciate the https://licensing.inkyphishfence.com/ portal currently in use by Partners.
Partner License https://app.inkyphishfence.com/partner-center/licenses: is a list of all licenses ever generated for the selected Partner Team. You can view the license information, redeem, or delete a license key directly from the Partner License page.
Generate Licenses https://app.inkyphishfence.com/partner-center/generate-license: lets you generate new licenses with the selected Product Features.
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Previously, with Graymail, all users would need to log in to their User Center to enable Graymail folder enablement in M365. Now admins can navigate directly to https://app.inkyphishfence.com/settings/graymail and select “Automatically setup inbox rules to move Graymail messages to a folder.” If the appropriate API access is available INKY will automatically create a Graymail folder for each licensed mailbox on a nightly basis.
This feature requires both Directory and Remediation API Access and only applies if INKY is configured to deliver Graymail messages to the inbox.
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Burst Detection will gradually roll out. If you are under a Burst Attack—often referred to as a Spam Bomb, Subscription Attack, Email Bomb, Email Flood Attack, or Email Storm—please reach out to support@inky.com to have this feature enabled specifically for your team or organization.
INKY introduces Burst Detection, a powerful new feature to help administrators detect and respond to sudden surges in email volume targeting specific recipients over a short period. These bursts can be part of a strategy to overwhelm or distract users, often paired with unsolicited tech support calls or other suspicious offers to help “resolve” the issue.
Configuration can be found on: https://app.inkyphishfence.com/settings/analysis
Learn more here: Burst Detection
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You can configure Burst Detection at either the team level or the organization level to apply consistent detection parameters across all teams. Any team-level setting will override the organization-level values. |
With the new Burst Detection feature, administrators can configure:
Burst Interval (seconds)
Define a time window — for example, 300 seconds — within which to measure a surge in email volume.Message Threshold
Set the minimum number of messages (e.g., 20) needed to trigger detection of a burst in that time interval.Burst Mode Cache Duration (seconds)
Keep a recipient in “burst mode” for a set duration after the initial burst detection to ensure continued protection, even if the volume temporarily dips.Ignore Senders/Recipients for Burst Detection
Specify email addresses or domains that should never trigger or be flagged as part of a burst (useful for high-volume internal senders or privileged services).Result Bucket
Choose the category (e.g., “Caution (Spam)”) that INKY assigns when a message is detected as part of a burst.Delivery Target
Override the delivery action (e.g., route to “Junk Folder”) for burst-detected messages.Exclude Internal or Trusted 3rd Party Messages
Automatically skip internal or trusted third-party messages from burst calculations.Exclude Known External Messages
Similarly, skip known external, trusted contacts from contributing to burst detection.
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How It Works
When a sudden surge in email volume meets or exceeds the specified “Message Threshold” within the configured “Burst Interval,” the target recipient is immediately considered in “burst mode.” Messages are flagged under the “Suspicious Mail Burst” threat category, and INKY will apply the configured result bucket and delivery target for the duration of the “Burst Mode Cache.”
Use Burst Detection to protect against potential social engineering attacks that rely on message spamming, or to stay alert when a specific user suddenly becomes a high-volume email target.
For more information on setting up or fine-tuning Burst Detection, refer to your INKY documentation or contact your INKY support representative.
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Found within the Dashboard Widget Filter Editor under Analysis → Brand Impersonation is a new capability to filter messages based on the detected brands domain. Selecting a specific brand’s domain or multiple brand domains will retrieve a list of messages that INKY has identified as Brand Impersonation based on the brand selected.
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With this update, hovering over the From and Reply-To email addresses in a message header will display a popup rendering the address in a mono-font and lowercase. This design improvement helps users quickly identify confusable characters and spot potential phishing attack vectors with greater ease.
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We've added concise, helpful descriptions to some of the less obvious filters in the Filter Editor. For example, the Brand Impersonation Filter now includes guidance on detecting impersonations based on a brand's primary domain. These updates make it easier to understand and configure filters for your security needs.
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