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2024-06-26
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INKY Signatures Summer Refresh! |
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We’ve just released our next version of Signature Management including new features and enhancements we think you’ll love! 12-11
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We’ve heard the feedback that customers want to arrange the data fields available to them in a manner that fits their company’s style and aesthetic appeal. With INKY's new Signature configuration tools you’re able to design your organization signature as you see fit.
Simply navigate to the Signature Layouts section of https://app.inkyphishfence.com/settings/signatures and select “Use custom arrangement of data fields for company and user details” to get started.
With our new Signature builder, you’ll be able to:
Add as few or many rows
Add a second column to split user and company information if desired
Move rows up and down
Select specific data to go into each row
Customize the Separator values (e.g., “|”)
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Team or Organization filter search
The Team search option within the Filters on the Dashboard has been updated to include an Organization search. This new search option allows you to search for a specific team or organization within the Dashboard. You can search using four different methods:
Team Name: Search for a specific team by name.
Organization Name: Search for a specific organization by name.
Team ID: Search for a specific team by ID. This is the unique identifier for the team which is the same as organization ID.
Domain Name: Search for a specific team by domain name.
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Organizations are displayed in the search results with a building icon next to the name. This allows you to easily identify and filter by organization.
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Users have always had the option to opt out of their own personal signature, while a company signature was still required. We’ve given more control to admins now with the ability to enforce user signatures with multiple options and configure which fields should be user modifiable.
Admins have the option to Require User Signatures by default or allow them to opt-out or opt-in. If a team wants to impose a standard signature for all of their users, then the new Required option is there to help.
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We’ve also enhanced the configuration at an individual field level giving you more control over what end users are able to edit or use in their signatures.
Available options are:
User Modifiable (available to edit by an end user in the user-center)
Read-Only (will show as grayed out in the user-center)
Unused/Hidden (won't be shown in the user-center)
You can also enforce if the data should be pulled from the available API (Microsoft or Google).
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Reinstall Option on Tenant Operations
On the Tenant Operations page Tenant Operations there is a new Reinstall option available. This option allows you to reinstall INKY for a specific tenant. To use this option, click the Reinstall button and confirm the action.
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This action will reinstall INKY for the selected tenant. All dashboard configuration will NOT BE modified. However, there may be a small window of time where messages are not processed by INKY. Only perform this action if you are sure you want to reinstall INKY for the tenant. If you have any questions reach out to INKY Support support@inky.com. |
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First class support for Social Media Icons is now generally available. Configure your organization’s socials based on your preferred rendering. Once added you can then add them to your custom signature arrangement using the builder.
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Enforce a maximum image height for both the Logo and Footer images. The image will stay the same aspect ratio while the height is adjusted.
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Under Styling & Formatting you’ll find a new “Include a vertical separator…” option that lets you set a line between the Logo Image and the Signature. It can be customized by the pixel width and the color.
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Customize the prefix (e.g., W:, M:, F:,) for Work, Mobile, and Fax numbers. The fields support basic HTML if you want to get custom or paste in an emoji and it’ll just work!
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Workflow Expiration Reminder Notifications
INKY’s Outbound Workflow includes notifications for messages held for review. Approval expirations can be set to 1, 2, 3, 5, 7, 14, 30, or 60 days, depending on the rule. However, longer approval periods carry the risk that the original approver might not act in time. To address this, we’ve introduced Expiration Reminders.
You can configure Expiration Reminders through the cog settings icon under the “Edit Rule” options. Simply select “Add Reminder” to set up the desired notifications. You can schedule up to two reminders with different intervals. For example, in the screenshot below, the 2 days and 4 hours option ensure the approver is notified 2 days and 4 hours before the original message’s expiration.
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The Audit Logs has been updated to provide all accessible logs for the selected team or organization. INKY currently retains logs for the lifetime of the customer account (since June 2021). You can filter by the pre-selected timeframes or use the custom date range to view logs.
Find the audit logs at the bottom of this page: Admin Management - INKY
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The Allow and Block Lists have been updated to include a Comment field. This field allows you to add a comment to each entry in the list. Comments can be used to provide additional context or information about the entry. Comments cannot be changed once added, but you can delete and re-add the entry with a new comment if needed.
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