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2024-01-17
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Burst Detection is now generally available for all INKY customers. This powerful feature proactively identifies and flags sudden surges in email volume—often seen in spam bombs and subscription attacks—helping you stay one step ahead of malicious activity. If you need assistance or want to learn more, please review the full documentation here: Burst Detection
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INKY is pleased to announce the release of new Burst Detection UI Enhancements, providing administrators with greater visibility and control over recipients in burst mode. This update allows admins to quickly see who is currently in burst mode, manually force or extend burst mode for specific recipients, and manage “prevented” recipients.
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Key Improvements
Active Recipients View
Displays recipients currently in burst mode, the time until it expires, and actions to extend, reset, or prevent burst mode for those recipients.Prevented Recipients View
Shows recipients who are temporarily exempt from burst detection until a specified time, ensuring no mail to them will be classified under the Suspicious Mail Burst category.Force Recipient Into Burst Mode
Admins can manually force a user into burst mode and specify its duration, proactively applying the Suspicious Mail Burst classification to incoming mail.Reset Tracking Data
Clears historical data related to burst detection for the team, allowing you to start from scratch while maintaining your existing burst detection settings.
Benefits
Improved Visibility: Quickly identify and manage recipients most affected by burst detection.
Proactive Controls: Admins can manually initiate or prevent burst mode as needed.
Simplified Workflow: The new UI centralizes key actions in a single pane, making it easier to respond to changing threat conditions.
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Pivot from Overview and Report Pages
You can now drill down to the Observations list directly from the Overview or Report pages.
Simply click any legend item, bar, or label to see the relevant observations in detail.
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Toggle Lines On/Off: Click any colored bar in the graph’s legend (red or yellow) to hide or display a particular threat line. This helps isolate the danger levels for better clarity.
Day-Specific Observations: Clicking the circle/dot on a line (representing a specific day, in UTC) automatically filters Observations to show you exactly what happened on that day.
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Audit logs now download in larger batches, making it easier to filter data on the client side for larger timeframes.
This ensures a more comprehensive export of your logs when you need it most.
Find the audit logs at the bottom of this page: Admin Management - INKY
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A new “Download All” button is available in both the Encryption and Workflow portals whenever a message has multiple attachments.
Save time by downloading everything in a single click instead of handling attachments one by one.
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