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2024-06-17
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INKY Signatures Summer Refresh! |
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We’ve just released our next version of Signature Management including new features and enhancements we think you’ll love!
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If you notice any issue when releasing messages from INKY’s Quarantine, please report to support@inky.com. |
INKY has always worked directly with the M365 Quarantine to ensure that all of your messages are maintained within the M365 ecosystem. With Microsoft’s Secure by Default push over the last couple of years we’ve heard request to have more control over the handling of what is in M365’s Quarantine and who put it there, INKY or Microsoft.
Get started with the INKY Quarantine feature by ensuring that the Setup & Maintenance Access API privilege is enabled https://app.inkyphishfence.com/settings/api-access. This access is required to interact with the M365 quarantine.
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Custom Arrangement of Company and User Details
We’ve heard the feedback that customers want to arrange the data fields available to them in a manner that fits their company’s style and aesthetic appeal. With INKY's new Signature configuration tools you’re able to design your organization signature as you see fit.
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Simply navigate to the Signature Layouts section of https://app.inkyphishfence.com/quarantine to view the list of messages currently in the M365 Quarantine and their status.
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Selecting any message will provide the initial details and optionally allow the admin to Preview the message.
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Previewing the messages returns the content of the email’s body, as well as the Raw Headers for your review.
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At the bottom of the preview an admin can “Release from Quarantine” if they deem appropriate.
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When a message is released from Quarantine it may receive a “Released from Quarantine” Threat Category within the INKY Banner. This helps notify the recipient that the message was in Quarantine and even though it may still be initially graded as dangerous normal delivery routing may not apply and always be sent to the inbox.
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Finally, if you’d like to filter on all messages that INKY specifically sent to the quarantine you can do so in the normal message list view using a filter. Once you’re on a message that needs to be released from quarantine you can use the Remediation Actions drop down to release directly from there.
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settings/signatures and select “Use custom arrangement of data fields for company and user details” to get started.
With our new Signature builder, you’ll be able to:
Add as few or many rows
Add a second column to split user and company information if desired
Move rows up and down
Select specific data to go into each row
Customize the Separator values (e.g., “|”)
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M365 Message Trace has always been a fundamental way to debug any Microsoft or INKY routing concerns. This new feature now allows you to run a message trace for M365 messages directly within the INKY Console.
Get started with the INKY Message Trace feature by ensuring that the Setup & Maintenance Access API privilege is enabled https://app.inkyphishfence.com/settings/api-access. This access is required to interact with the M365 message trace commands.
Navigate to https://app.inkyphishfence.com/settings/tools and select “Open Message Trace” which will bring up the required parameters to search Microsoft for a given message. Include the appropriate Message ID and Recipient Address then Select Search.
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You’ll now see a list of all of the steps a message took through M365 and if it even made it to INKY.
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At the bottom of the message trace page, you can copy everything to a clipboard or download the CSV so you can share as needed.
Additionally, if you’re on the Message Detail View you can use the “…” and select the Message Trace option to run a trace for that message immediately.
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The M365 installer is getting a slightly different look, which you’ll see in the video below, as well as the backend processing becoming more robust.
There is also a new option to add all users to the IPW-Group on install, that you’ll see as a checkbox option within Step 2.
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User Signature Settings Customization
Users have always had the option to opt out of their own personal signature, while a company signature was still required. We’ve given more control to admins now with the ability to enforce user signatures with multiple options and configure which fields should be user modifiable.
Admins have the option to Require User Signatures by default or allow them to opt-out or opt-in. If a team wants to impose a standard signature for all of their users, then the new Required option is there to help.
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We’ve also enhanced the configuration at an individual field level giving you more control over what end users are able to edit or use in their signatures.
Available options are:
User Modifiable (available to edit by an end user in the user-center)
Read-Only (will show as grayed out in the user-center)
Unused/Hidden (won't be shown in the user-center)
You can also enforce if the data should be pulled from the available API (Microsoft or Google).
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First class support for Social Media Icons is now generally available. Configure your organization’s socials based on your preferred rendering. Once added you can then add them to your custom signature arrangement using the builder.
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If a message had a Known External banner, you’ll now see it within the INKY Dashboard and have this text if and only if the message was neutral, from internal or known external, and the "blue banner setting" was enabled at the time of analysis.
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Maximum image height for Logo and Footer Image
Enforce a maximum image height for both the Logo and Footer images. The image will stay the same aspect ratio while the height is adjusted.
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Found on the Partner Center summary page you’ll now see an overview of the API Access grated on each team. Hovering over the cell for the appropriate team will show you the dates the API Access was granted for each one, or not granted if applicable.
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Pivots from a Message Detail view allow you to build new list based on the selector chosen. We’ve recently enhanced this feature to support pivoting from a deep link message detail view (typically found in report links) and pivot off the Sender IP Address.
Clicking on the star's icon will from within a single message view will allow you to pivot back to the Message List for the particular option selected.
Pivoting off a Sender IP address is now supported.
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Under Styling & Formatting you’ll find a new “Include a vertical separator…” option that lets you set a line between the Logo Image and the Signature. It can be customized by the pixel width and the color.
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Customize the prefix (e.g., W:, M:, F:,) for Work, Mobile, and Fax numbers. The fields support basic HTML if you want to get custom or paste in an emoji and it’ll just work!
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Some organizations may need to display state licenses on every email or other fine-print information. There’s a new field within the Team Signature Data that supports adding it across all signatures. Take a look at the above picture below the Social Media Icons as an example.