Purpose: The INKY auto-onboarding was designed and created with MSPs in mind to provide an easy way to deploy INKY to the MSP’s customers. You will find this to be an easy 3 stage process for your convenience. Starting with License Registration followed by License Redemption and lastly Tenant Installation. You should be able to complete start to finish within 30 minutes!
Notes: This deployment is for O365 customers only!
*Please reach out to your INKY account team with any questions
Requirements:
The admin performing the deployment must have INKY SUPER ADMIN access for the MSP – ALL TEAMS account
The admin performing the deployment must have Global Admin rights in O365
STAGE 1: License Registration
Step 1: Open a browser and go to https://licensing.inkyphishfence.com/generate
Step 2: Log in using single-sign-on authentication
Step 3: License Registration
Issuing Partner: (required) Please choose what partner this license should be associated with.
Parent Team: (optional) Select a related partner team to become the direct parent of the team created with this license. If none selected, the parent will default to the issuing partner.
Step 4: Select product features that your client should be licensed for
Step 5:
Provide the number of mailboxes to be protected by Inky *INKY licenses are required for each individual user with a o365 licensed mailbox that will be passing email through the INKY platform. You do not need an INKY license for shared mailboxes / distribution groups / alias email addresses. Please contact your INKY account rep for further assistance/clarification.
Provide a name for your customer (Team Name)
Step 6: Generate License Key
You will then be provided with a License Key and URL
STAGE 2: License Redemption
Step 1: Copy the Redemption Link provided and paste into a new private/incognito browser
Click Continue
Step 2: You will now log into the CUSTOMER’S O365 tenant with your Global Admin account
Step 3: Accept the O365 prompt for Admin consent for INKY to configure read access for Directory Sync in the customer’s O365 tenant
Step 4: Authorize the install of INKY into the customer’s O365 tenant
Click ‘copy to clipboard’ and then click the blue button to ‘open device login page’.
Step 5: You will now paste the code in that was copied and click next
You will then again be prompted to authenticate with you Global Admin Account for the Customer’s O365 tenant
STAGE 3: Tenant Installation
Step 1: Click ‘start’ button to begin the install
Step 2: Review results of INKY install
Be sure to review the details. Confirm your MX record data as you may have outdated lower priority routes still listed.
Review your transport rules to ensure there are no rules that will conflict with INKY rules. Especially rules that have the option to ‘stop processing more rules’ option enabled. – Please reach out to your account team if you need any assistance reviewing this.
Once ready, click ‘CONTINUE’
Step 3: User Notification is always key to avoid deployment confusion when end users see changes in their day-to-day operation. This next screen provides you with options to download documentation to help you make the announcement to your organization of the changes to come once you begin to add more members to the IPW Group in O365.
The ‘start processing messages in x minutes’ can be set to 0. With recent INKY development we have increased our backend propagation for faster deployment. Please note that O365 will still have its own propagation to complete and may delay the initial changes to your mail flow.
You can now click ‘continue’ to proceed.
Step 4: For the next few moments you will view the Installation Progress Bar
Congratulations, Installation is now completed successfully!
Step 5: When you are ready you can now add users to your IPW-Group or IPW-Group-Silent group as needed. You will also need to configure your customer settings in the INKY team admin portal.
Again, for any assistance please reach out to your account team or open a support ticket by sending an email to Support@Inky.com.