For non-emergency related issues, INKY can be reached at email@example.com. Customers will receive an initial response within one business day.
INKY provides 24x7 support for emergency related outages and events via email at firstname.lastname@example.org. Emergency Issues are defined as those resulting in a service outage due to INKY hosted services not delivering email.
INKY provides an Operational Status Dashboard located at https://status.inkyphishfence.com/ for real-time and historical data on system performance. Customers can register for push notifications via email or text from this dashboard.