Search Filters

Summary

INKY’s custom dashboards allow you to quickly find the messages you’re looking for by utilizing over 40+ unique search filters. Search filters in the custom dashboards section can be applied to the entire dashboard or just one specific widget. You can find the dashboard filter menu by clicking the filter button on the top left of your custom dashboard, and the message set filter menu on the top left of each individual visualization.

When a filter is selected, all available results will populate on the left side of the window. Any results that have been selected will populate on the right side of the window.

Keep in mind that any results shown are dependent on filters that have previously been applied on the visualization and/or dashboard. For example, if a date range filter is already present, the succeeding filter menu will only display results that exist in the selected date range.

The total number of messages that a result will display is shown in parentheses

Search filters that have more than a handful of possible results (i.e the “From Domain” pictured above) will present a search field to quickly locate what you are looking for.

In the example pictured below, all results shown on the left side of the window display messages with “business” in the subject line. You have the option to select one or multiple results, or simply choose OK to display all matches of “business” in your widget(s).

General

Filter

Description

Filter

Description

User Email

Lists only internal email addresses.

From Display Name

Display name that appears next to the FROM address.
Example:

From Domain

Domain of where the message originates from.
Example: @example.org

From Email

Full email address of where the message originates from.

Example: test@example.com

Internal/External

Toggle between internal/external mail.

MAIL FROM (SMTP)

This address is commonly referred to as to envelope sender address, Return-Path, and bounce address. The MAIL FROM and FROM addresses are typically the same, but can be different.

Organizational Unit

Defines which OU the recipient of the message is in.

Note: For most customers, there will only be an attribute here if silent mode was enabled at any point.

Date

Date and time filters can be selected based on a specified timeframe relative to the current time, or starting and ending at a specific date and time.

Source

Indicates how the message was ingested into INKY. Most messages fall under “gateway”.

Team ID

INKY team ID. This filter is only used for customers who manage multiple accounts.

Headers

Filter

Description

Filter

Description

Bcc

Lists all email addresses found within the BCC: field of the message.

Cc

Lists all email addresses found within the CC: field of the message.

From

FROM field that is extracted from the message headers.

Reply To

Extracted directly from the message headers. This field can be empty, different, or the same as the FROM address. If the Reply-To and FROM addresses are different, when the recipient attempts to reply to the message the TO field will automatically populate with the Reply To address.

To

TO: address of a message. This is taken directly from the message headers.

Message ID

Unique identifier that is found in the message headers of every message that has been sent or received.
Example: <CAOEOx2M1rVsv3XN2CkPsWOJzHv5qFkHBr4EtjZcwzwWBnU-zSA@mail.gmail.com>

Message ID Domain

Domain of the message ID.
Example: @mail.gmail.com

Any Recipient

All internal recipients that have received inbound mail through INKY.

Subject

Subject line of the message. Searches do not need to be exact when using this filter.
Example: When searching for “The”, any message with “The” in the subject line will appear in the results

Media

Filter

Description

Filter

Description

Attachment Hash

MD5 hash of any attachments in a message.

Example: aef434cca4d27af79e17e3380da6fd88287000510fe52b7b11797e5b61c4f89b

Attachments

RFC content type of an attachment.

Example: image/png
Message headers would show:
Content-Type: image/png;

Has Attachments

Displays only messages that contain attachments.

Images

URL’s of images that are remotely hosted.
Example: https://services.google.com/fh/files/emails/gw_header-logo.png

Links

Displays the domain of the original URL of a link rewritten by INKY.

Example: https://docs.microsoft.com would display as “microsoft.com

Analysis

Filter

Description

Filter

Description

Delivery Target

The destination where messages are delivered based on a header tag.
Example: Inbox, Junk, User-Q, Admin-Q

Note: The delivery target will always be “Inbox” if delivery settings are not configured on your account. Please see the following KB for more information.

Threat Categories

Specific categories of caution and phishing.
Example: Spoofed Internal Sender, Phishing Content, Brand Impersonation, etc.

Result Category

The type of banner a message received.
Example:
Neutral
Caution - (Non Spam) (Spam) (High Confidence Spam)
Danger - (Phish or Malware) (High Conf. Phish or Malware)

Sensitive Content

Indicates if the message matched a sensitive content policy.
Example: Money, Password, COVID-19

Threat Level

There are three message threat levels: Neutral, Caution, Danger.

Metadata

Filter:

Description

Filter:

Description

Authentication Results

Displays the result of DKIM/SPF/DMARC directly from the message headers.

Example: spf=pass (sender IP is 40.107.237.138) smtp.mailfrom=inky.com;

Banner Present

Toggle between True/False.

Connecting IP

The IP address identifying the last mail hop prior to connecting to your mail server.

Google Phish

Toggle between True/False. True indicates the message was detected as PHISHING by Google.

Google Spam

Toggle between True/False. True indicates the message was detected as SPAM by Google.

HELO String

FQDN (Fully Qualified Domain Name) response of the remote server that is attempting to begin an SMTP session with your mail server prior to reaching INKY.

Link Clicks

If Link Rewriting is enabled on your account this filter will list all messages where a user has clicked a link.

Microsoft SCL

SCL (Spam Confidence Level) score that is assigned to a message prior to being received by INKY. More information regarding SCL scores can be found here.

Phish Test Provider

Indicates if the message is a phishing simulation with the header tag “X-PHISHTEST”. Phishing awareness services like KnowBe4 and Wombat can be automatically identified by INKY.

Note: Only phishing tests will be identified with this value. Training messages or general communications from these services will not be identified by this header tag.

Report Label

If a user has reported a message using the “Report This Email”link in the banner of the message, this attribute will populate.
Example: Labels include Safe, Spam, Phishing

Reported By

The email address of any user who has submitted an email report.

Reports

Has Reports

Messages that have been reported to INKY via the “Report This Email” link.

Sending IP

IP Address of the sending mail server prior to being received by the recipient mail server.

Tags

Displays any custom tags that have been assigned to messages in the custom dashboards.

Related Articles

Search Filters
Message Lists
Custom Dashboards
Pre-Built Reports