Use the Report This Email link

Summary

Reporting an email will help improve our detection rate based on false negatives or false positives through user reporting.

Setting

Report This Email can be found in the lower right hand corner of your INKY banners:

Open

From each banner type, you may actively help identify and report spam and phishing attempts in order for INKY to learn to flag these in the future, and to continually grow smarter.

This will take you to the Report This Email page, which will ask you to choose how you would like to classify this email. Your options will include Safe, Spam, or Phishing.

Open

You may add a contact email as well as any additional comments you’d like to make in order to provide context if needed.

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If you or an end-user clicks on a suspicious link within an email, INKY will provide a screenshot of the webpage tied to that link, and a description of why the link was categorized as malicious. From here, you will be able to either proceed or not to the webpage (admin settings may vary).