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Summary
The overview tab provides a centralized dashboard that administrators can use to quickly view key metrics about their mail environment within a given time frame Administrators can use this information to assess the health of their mail flow, detect anomalies, and tune INKY’s capabilities to provide the highest level of protection while mitigating false positives.
Navigating
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Ref # | Title | Description |
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1 | TeamID | Unique value used to identify your account. Please provide this to INKY support when requesting assistance. |
2 | Date Range | The date range drop-down applies to all metrics shown in the overview tab. After selecting the desired length of time the dashboard with automatically refresh. |
3 | Export to PDF | This option will export all metrics shown on the overview tab into a PDF and initiate the download. |
4 | Compare Data | With this option enabled, all metrics within the specified date range will be compared to metrics in the previous range of time. E.G - If the current date is 11/10/2021, and the date range is set to 7 Days, the data displayed on the dashboard will be from 11/2/2021 - 11/9/2021. Data within this range will then be compared to 10/25/2021 - 11/01/2021. |
5 | Data Comparison Indicator | Compare Data Must Be Enabled An indicator will appear next to a metric if the discrepancy between the current range and the former range reaches a certain threshold. This is used to emphasize significant changes over time. |
Metrics
Title | Description |
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Threat Summary | All messages processed by INKY broken down by each threat category (Neutral, Caution, Danger) |
Emails Reported | Messages reported to INKY using the “Report This Email” link within the INKY banner |
Unique Primary Recipients | Total count of recipients INKY has processed mail traffic for. |
Malware Attachment | Total count of messages marked with a Malware Attachment result category. |
Spam Content | Total count of messages marked with a Spam Content result category. |
Threat Breakdown | Granular breakdown of the sub-categories of Danger and Caution. |
Sensitive Categories | Total count of messages marked with a Sensitive Content result category, broken down by Covid19, Money, and Password. |
Most Targeted Recipient | The recipient INKY has processed the most amount of mail for. |
Domain With The Most Threats | Sending domain that has resulted in the highest amount of Caution and Danger threat categories. |
Sender (email) With Most Threats | Sending email address that has resulted in the highest amount of Caution and Danger threat categories. |
Threats Over Time | Running graph of the total amount of Caution and Danger messages over a given time frame. |
Top Sender Emails by Threat Level | Top 5 senders ranked by the highest amount of Caution and Danger threat categories. |
Generating A Report
To export the data shown on the overview tab, simply click the download icon at the top right of the page. This will automatically initiate a PDF export.
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